The guy named mohammed in budget, gaithersburg,md 20877 location noted the gas reading as full tank when there is only half tank of gas. when asked about the same, without saying sorry and accepting mistake , he is saying like " you got the rental for very less price, ill increase the price .."
If i booked the rental for cheap price means, they will charge on other things which people will not notice like giving half tank of gas and charging for full tank of gas.
At the end he said to me like," I hope this is the last time i see you".
this is the worst customer service i have ever seen.
This person wrote the review because of poor customer service at Budget Rent A Car. Reviewer claimed that he or she wants Budget Rent A Car to "atleast say sorry when things like this happen".
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.