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RENTED A CAR W/ BUDGET, THEY MADE AN ERROR ENTERING MY ADDRESS, WAS GIVEN A TICKET FOR RED LIGHT VIOLATION FROM CHICAGO FOR $100 WAS PENALIZED FOR LATE FEE $100.WE HAVE NOT RECEIVE THE NOTICED OF VIOLATION ON TIME DUE TO THE ERROR MADE BY BUDGET IN FORWARDING OUR ADDRESS, THE CITY IS WILLING TO WAIVE THE LATE FEE $100 ONLY IF BUDGET WILL CONTACT THEM OF THE ERROR.

BEEN BEGGING AND IN TOUCH WITH BUDGET SINCE NOV. SPOKE WITH THERE SUPERVISOR MS. TAIGE, VERY RUDE, CONDESCENDING AND EVEN BLAMES ME OF NOT JUST PAYING IT ON LINE, THE LETTER FROM BUDGET CLEARLY STATES THE THE CITY WILL SEND ME A NOTIFICATION VIA MAIL. I WAITED FOR THAT LETTER THAT NEVER COMES.

CLEARLY THE ERROR WAS MADE BY BUDGET GIVING THE CITY THE WRONG ADDRESS.

THEY WONT HELP ME AND WONT CONTACT THE CITY TO CORRECT THE MISTAKE.IT DOES NOT TAKE 10MIN OF BUDGET TIME TO EMAIL THE CITY OF CHICAGO REGARDING THE VIOLATION ADDRESS ERROR.

Review about: Budget Rent A Car Car Rental.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: CALL THE CITY NOTIFY THEM OF YOUR ERROR AND ASKED FOR THE $100 LATE PENALTY TO BE WAIVED!!!! I AM ASKING FOR A SIMPLE 10MIN RESOLUTION.

I didn't like: Very poor customer service, Customer service.

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