Not resolved
2.2
Details
1 comment

JERKS~~~~!!!!!!! They over charged me and wouldn't reduce the price at all.

Needed to change my ONE way reservation to drop off at a different location and they wanted 300 dollars!!! I asked to just extend the rental and the guy on the phone said he wouldn't help me, because i was upset at the price and it was not his fault and then hung up on me.

I called back to complain about that guy and they said there would be a formal complaint but there was nothing they could do about the 300.00 charge and they would not let me speak to a manager. I will not rent from them again, at least with enterprise you have nice people to deal with.

Product or Service Mentioned: Budget Rent A Car Car Rental.

Reason of review: Poor customer service.

Monetary Loss: $261.

Preferred solution: Price reduction.

Budget Rent A Car Pros: Vehicle was in good shape, Pick up rental was fast, Friendly agents.

Budget Rent A Car Cons: Customer service, Final bill, Being double charged.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1450249

Had the same issue happen to me.. We can do not let them get away with this highway robbery!!Sorry!!

Budget Rent A Car Reviews

  1. 195 reviews
  2. 62 reviews
  3. 20 reviews
  4. 8 reviews
  5. 5 reviews
Budget Rent A Car reviews