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4.0
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Budget Rent A Car - Filthy Car Rental
Budget Rent A Car - Filthy Car Rental
Budget Rent A Car - Filthy Car Rental
Budget Rent A Car - Filthy Car Rental
Budget Rent A Car - Filthy Car Rental
Budget Rent A Car - Filthy Car Rental

Update by user Jul 11, 2018

This issue is resolved to my satisfaction.

Update by user Jul 11, 2018

To Budget's credit, I was contacted by their social media representative who offered an apology and a nice refund on a portion of my rental. It seems Budget is making an effort to maintain their reputation.

Original review posted by user Jul 11, 2018

On June 29, 2018 I...
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Review
#1300921 Review #1300921 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Service
  • Car Rental
Resolved
1.0
Details

Update by user Aug 09, 2017

Okay, So after about a week I received the remaining $150 refund on my credit card.

Original review posted by user Jul 09, 2017

Reserved a car at Budget Rent-a-car about a 12 days ahead of time. Evening before I was supposed to pick up the vehicle I received a call from the pickup location telling me that it...
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Review
#1072025 Review #1072025 is a subjective opinion of poster.
Reason of review
Company unable to provide rental car at time, day, and location after I pre-paid. I was then charged a cancellation fee.
Loss
$150
Preferred solution
Full refund
Resolved
2.2
Details

Update by user Dec 04, 2014

I emailed back and forth with customer service a few more times. Eventually they sent me a $25 voucher. Not exactly what i was hoping for but i guess it's better than nothing.

Original review posted by user Oct 24, 2014

Below is an email correspondence between me and their customer service. In my opinion their...
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Review
#550100 Review #550100 is a subjective opinion of poster.
Cons
  • Customer service
  • Car
Reason of review
Not as described/ advertised
Loss
$35
Preferred solution
Full refund
Tags
  • Budget Customer Service

Contact Budget Rent A Car Customer Service

Mailing Address:
Avis Budget Car Rental, LLC
6 Sylvan Way
Parsippany, NJ 07054
USA
Phone:
(800) 268-8991
All Budget Rent A Car Contacts

Budget Rent A Car Products and Services Reviews

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