I rented a car from Budget at Albuquerque, New Mexico from 6 - 10 August and was charged $60.50 a day for Hyundai Accent. I was on government orders and was expecting a mid-size or full size car for my authorized government rate.
I feel that the Budget took advantage of me by charging me a higher rate for a compact car.
I was never given an explanation of why I was charged the higher rate. The government has a contact through Defense Travel System (DTS) with rental car companies to use rental car agencies when traveling on official government order. I will never use Budget again.
I will also ensure I recommend to all my military co-workers to stay away from Budget when it comes to renting cars.
Product or Service Mentioned: Budget Rent A Car Hyundai Car Rental.
Reason of review: Pricing issue.
Monetary Loss: $150.
Preferred solution: Price reduction.