3400 University Blvd SE Albuquerque Int'L Apo, Albuquerque, NM 87106, USA
Not resolved

I rented a car from Budget at Albuquerque, New Mexico from 6 - 10 August and was charged $60.50 a day for Hyundai Accent. I was on government orders and was expecting a mid-size or full size car for my authorized government rate.

I feel that the Budget took advantage of me by charging me a higher rate for a compact car.

I was never given an explanation of why I was charged the higher rate. The government has a contact through Defense Travel System (DTS) with rental car companies to use rental car agencies when traveling on official government order. I will never use Budget again.

I will also ensure I recommend to all my military co-workers to stay away from Budget when it comes to renting cars. Sad

Product or Service Mentioned: Budget Rent A Car Hyundai Car Rental.

Reason of review: Pricing issue.

Monetary Loss: $150.

Preferred solution: Price reduction.

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