My husband and I rented from Budget Raleigh Durham NC airport. When the van arrived after 25 minutes and after (3) buses each from Avis, National, Enterprise and (2) from Hertz...it was dirty and not air conditioned.
We then arrived at the rental facility where there was (1) person working. We were third in line. We have been waiting for 55 minutes. We were just about at the counter when someone came back with a complaint.
Maybe we will get a car someday?
This place is THE WORST! DO NOT RENT FROM AVIS RDU!
Product or Service Mentioned: Budget Rent A Car Car Rental.
Reason of review: Poor customer service.