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In early September I prepaid for a car in Las Vagus before I get there for my pick up long be hold when I, get there they did not have the vehicle in stock after spending more than an hour and 20 minutes the supervisor came overand advise that that perticular vehicle that ve paid for in not available she was trying to offer oanther vehicle below the value that we have paid for so at which point I am been held hostage cause I have not transportation to get around or to even start my vacation so finally she made about three trip to the office to speak to some one in regard to our situation,they decided to give us pick up as a loner until they can locate a vehicle that I acutally paid for I took the vehicle went to my hotel trying to get settle in and to start my vacation I receved a call from the supervisor name Roselie that the vehicle has arrived now I have to make another trip to the airport to exchange this vehicle for the correct one that I paid for with the crzy ness that's going on we forget to check the gas as i am going out i realise that i left with less than a full thank of gas it was 200 to empty now i call Roselie to speak with her twice never return my call before that she said Laura the manager will call us the next day and speak to me about this hole mess that happen there never hear from neither one of the not Laura or Roselia .On the 14 when i went to return the vehicle the femal that received the vehicle is inspecting the vehicle in the return lot there was preexisting damagr she is trying to blame me for it altow I show her that it is mark on the slip she keep questining us about it the come the gs proble they was me to pay for 3 gallon extra gas althow i brought the car back with more gas that i had left with it came back with 263 to empty then they was suppose to turn t5he signal for serius the never did but they *** 29.99 to the bill I dont know what kind of a scam it getting run at this company or this location I am planning to go back at the end of the month I certainly going back with the comany that I have always rented from

Product or Service Mentioned: Budget Rent A Car Ford Car Rental.

Reason of review: Problem with delivery.

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FuzzySeaOtter
#1563833

do your reserch before renting vehicle fromthese company and most of all inspect all vehicle from front to back and mark every thing in sight even take pictures if possible just to protect yourself as a customers

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