Before making a reservation with budget car rental, I asked them if my international drivers license and debit card were acceptable. They said they were.
I asked them if I needed any additional documentation. They said nothing else was necessary. I prepaid for the reservation. When I arrived at their office to pick up the car, they had numerous other requirements and refused to rent me the car.
When I was at their office, they said they would issue me a refund.
They did not and have now refused to refund the prepaid reservation that they refused to fulfill. Don't do business with this company.
Reason of review: Problems with payment.
Monetary Loss: $41.
Preferred solution: Full refund.
I didn't like: Being lied to and cheated, Poor customer service.