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Rented at orlando international airport and told man at desk I didnt need any extra insurance and only wanted to pre-pay fuel. After a bit of a wait got told were to find car on returning car received a bill for $189 as I had to navigate the airport with 2 cases and partner in a wheelchair I thought I would sort it out later turns out they had added an insurance without disclosing it to me and all you hear from them is it is a legal document and you signed it. Gave them the fuel payment and I am still arguing with them over the insurance charge and they are threatening me with a collections agency.

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