at I-240, 7401 S Shields Blvd ste d, Oklahoma City, OK 73149, USA
Not resolved

We rented a vehicle on line and paid $180.00, qe were going to Dallas for a Ozzy concert his so called last concert, we spent a lot of money on a hotel and stuff, and used the last money on our credit card, when we went to pick up the car all we had left was our debit card and was told it would be another $100.00, we didn't have that so we was told they was keeping all the money we paid and qw was not getting a vehicle either, I had to stay here in Oklahoman while my family went to the concert in Dallas, we took our car but we only had five seats thats why we was renting a car to have the extra seat, we lost almost $200.00 us I missed q great concert because we were ripped off by this company, yes we pre paid Budget rent a car like we always have for many many years, never again will I go rent a car from them again, this was a $180.00 loss for us and just to 5hink In disabled and on SSDI and going to college to re train to get back to work with no financial help, this is money we really couldn't afford to lose but U guess we learn grom our mistakes

Product or Service Mentioned: Budget Rent A Car Car Rental.

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