Budget Rent A Car Phone Numbers and Emails

Toll-Free Number:

  • (800) 404-8033
Send Message

Customer Service:

  • (800) 314-3932
    Canada RapidRez and Fastbreak Profile update
  • (800) 268-8991
    Customer Service en Francais
  • (800) 826-5510
    Hearing Impaired TTY/TTD
  • (866) 438-6165
    Insurance Replacement Service
  • (800) 842-5628
    Meetings
  • (800) 504-0252
    RapidRez and Fastbreak Profile Update
  • (800) 354-2847
    Roadside Assistance
  • (800) 214-6094

Accounting/ Billing:

  • (877) 516-7275
    Budget Business Program Accounts

Business Sales:

  • (800) 526-6406

Legal:

  • (866) 284-7669
    Privacy Inquiries

Sales/ Reservations:

  • (800) 268-8900
    Canada
  • (800) 268-8970
    Canada Reservations en Francais
  • (800) 472-3325
    Reservations Outside The U.S.
  • (800) 218-7992
    U.S. Reservation
  • (800) 283-4382
    United States
  • +55 800 725 2000
    Brazil (All Areas Except Sao Paulo)
  • +55 112 117 2000
    Brazil (Sao Paulo only)
  • +5 062 436 2000
    Costa Rica
  • +91 442 220 0999
    India
  • +8 157 005 4317
    Japan
  • +822 724 7063
    Korea
  • +649 884 6855
    New Zealand
  • +675 323 6244
    Papua New Guinea
  • +632 812 2277
    Philippines
  • +656 305 5390
    Singapore
  • +662 203 0250
    Thailand
  • +44 844 544 3455
    United Kingdom
  • +6 129 353 9399

Budget Rent A Car Emails:

Legal
Privacy Inquiries
socialinfo@budgetgroup.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Budget Rent A Car Website:

Budget Rent A Car Help Center:

Corporate Office Address:

Avis Budget Car Rental, LLC
6 Sylvan Way
Parsippany, New Jersey 07054
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30 AM - 7:30 PM CT

Fax:

+1 (407) 850 4743

Budget Rent A Car Customer Service Reviews

1.2 / 5
Bad
Frank L Wub
See below
1.1

Worst customer service ever no one wanted to help me and most of them were from India who I couldn't understand User's recommendation: Do not ever use Budget

Read full review
Howard R Caq
What Customer Service?
1.0

My wife just spent a little over 2 hours on hold waiting to talk to customer service about erroneous toll charges on her recent bill for a vehicle rental in...

Read full review

Summary of Budget Rent A Car Customer Service Calls

1.1K TOTAL
CALLS
04:12 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Budget Rent A Car?

Payments and Charges Question:

  • “Charges”
  • “Dispute a charge”
  • “You charged me 2 times on my card”

Request for Information Question:

  • “Get info on how to reset my password to get into the account.”
  • “I need to know how much I have to deposit to rent a car”
  • “Reschedule”

Refund Question:

  • “Refund 212.31”
  • “Refund”
  • “A refund”

Return/ Replace Question:

  • “Change return address”
  • “Change reservation”
  • Return extended rental car less than 2 weeks early

Activation/ Cancellation Question:

  • “Need to cancel a reservation”
  • “My reservation was cancelled”
  • “Car cancellation”

Product/ Service Question:

  • “Windshield wipers not working and it's raining”
  • “Broken down”
  • “Fob not working”

Staff Question:

  • “For better service”
  • “I received the wrong class of car and bad customer service at checkout telling that all we got and there was food left in the car”
  • “VERY POOR CUSTOMER SERVICE”

Cards Question:

  • “I need to update my credit card”
  • “To much money took off my card”
  • “Need to change credit card used”

Account Question:

  • “Account is locked out”
  • “Re establishing online account”
  • “Waiting for credit back into acct”

Employment Question:

  • “Job”
  • “Jobs”

Shipping and Delivery Question:

  • “Hello! It's been a week since I rented a car and delivered it clean and with a full tank of gas and they haven't returned my $250 deposit”
  • “Fourth of July weekend mechanical problems didn't get full use of rental”

Other Question:

  • “Problem with reservations”
  • “Recovery”
  • “Flight delay”

About

Related Companies

AVIS Budget Group, Payless Car Rental, Budget Truck Rental, Zipcar, Maggiore

Summary

Budget Rent a Car System, Inc. is a company that provides vehicle rental services. It was founded by Morris Mirkin and Julius Ledererin 1958 in Los Angeles and now it is headquartered in Chicago, Illinois. In 1987 the company went public. In 1997 it was bought by Team Rental Group and was named Budget Group. Nowadays it employs approximately 26.000 people. Budget Rent a Car has about 1900 locations where its customers can rent a car at moderate price. It is one of the most popular and reliable vehicle rent brands and there are a lot of customers’ feedbacks.

Budget Rent A Car reviews and complaints

Budget Rent A Car is ranked 104 out of 413 in Rentals category

Area Served

Worldwide, USA, Other

Payment Methods

American ExpressDiscoverMasterCardVISA

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