Customer Inquiries & Issues
34%- "Our vehicle in accident"
- "Extend car rental"
- "Late arrival"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Budget Rent A Car Phone Number | 1 (800) 404-8033 |
| Average Hold Time | 00:01:35 |
| Average Calls duration | 4 minutes |
| Most Popular Budget Rent A Car Email Address | budgetcustomerservice@budgetgroup.com |
| Budget Rent A Car Live Agent Availability | 22% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Budget Rent A Car Customer Service Rating | 1.5 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Budget Rent A Car | First and last name, phone number or customer id or account number |
Mailing Address:
P.O. Box 699000
Tulsa, OK 74169-9000
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.