Hi i went online to reserve a renta car with budget. I reserved at the downtown location using online prepay.
I assumed that all budget rental locations cost the same or maybe a twenty dollar difference. This was not the case at all. In fact i was charged double. I called the corporate customer service line to get some resolution since i paid the higher price.
I was informed that even though i had the car for 1 hour i would be charged for a full day. I was also told that if i returned the car and went to the airport location i would be charged the same amount. How is this possible. This is highway robbery.
I will not be renting from this corporation again if this is how they treat customers. I had to leave a message for the manager of the supervisor who they say will return my call in about 21 to 24 hours.
We will see. All that i want is to be refunded the difference.
Product or Service Mentioned: Budget Rent A Car Car Rental.
Reason of review: Problems with payment.