Same thing in Tampa this past week. Prepaid for s Focus but “they were out “ can UPGRADE to a NEW car.
Only to get a total piece of crap car with a GPS and Apple Car Play that didn’t work most of the time, Oil Change Due light on, shook violently at 70...FL speed limit, and had an exhaust leak. All this UPGRADE for ONLY $35.00! Stupid me, I guess the 100% + upgrade is what they meant not like an upgrade at National, Hertz, Enterprise, etc. no their UPGRADE is also known as Bait & Switch, Rip-off, Scam, Dishonest, just plain WRONG.
Since it was a prepaid rental all I signed for at time of pickup was declining their outrageous gas and insurance. Be careful, take the bus or hitch a ride, but don’t waste your time or money with this BUDGET BASEMENT operation
Product or Service Mentioned: Budget Rent A Car Car Rental.
Reason of review: Bad quality.