Budget Rent A Car Ford Car Rental Reviews

Budget Rent A Car Ford Car Rental 1 of 1
1.8
(3 reviews)
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I have reserved a car online, with intention to upgrade it to a convertible, because I did not see it online.When I came to a location in JFK to pick up the car, they said that they do not have a convertible, but they gave me a Mustang to drive to a different location in the city to replace it to a convertible. I've spent about 2 hours on the hone looking for the other location that has the car that I need, and in the end I was told that I can...
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1.0
I didn't like
  • Being lied to
  • Dishonesty of the company
  • Being decieved
#921420
Upon arriving at Norfork International airport the agent informed me that my vehicle was not available and left it at that. She then informed me that I had also reserved the vehicle under my rapid reservation account and sent me downstairs stating my vehicle would be there. I encountered your greatest asset of an employee at the time. He informed me that he confirmed with the lady when she called down to him that he had no 7 passenger vehicles...
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Budget Rent A Car - Safety issues with rental car from Budget
Budget Rent A Car - Safety issues with rental car from Budget
I rented SUV from Santa Clarita, CA location as one way to drop off in Denver CO. 1. The car was dirty from inside and they did not do anything about it. 2. After about 300 miles :maintenance required, oil change required came on and stayed on. I have another 800 miles to go through and this could be big safety issue if car heated or got on fire. After arriving Denver when I went to drop off the car and discussed the situation, the agent...
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1.0
I didn't like
  • Unethical business practice
  • Rude customer service rep
  • Damaged car and horrible customer service
#884625