Product: Budget Rent A Car Ford Car Rental Clear all filters (8 of 8 reviews match)
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1.6
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Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow
Budget Rent A Car - Wow...just wow

Update by user May 26

Pictures are of replacement vehicle.

Update by user May 26

I also forgot to mention that the replacement car I got was even filthier and looked like it had been in a wreck.

Original review posted by user May 26

The Budget Rental facility at Myrtle Beach International Airport the car was dirty which wasn't a very good start to begin with. After leaving Budget and beging my 2 hour drive to my destination I realized that the car was making a weird noise. At the time I thought...
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Review
#1543026 Review #1543026 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
Reason of review
Poor customer service
Loss
$520
Preferred solution
Full refund

Budget Rent A Car in Rochester, New York - Will NEVER rent from budget again

1.0
Details
Was looking to extend my contract after having the car for about a week was transferred over to customer service 4 to 5 times to find out my contract could not be modified by them.. Was then transfered over to the office the Rochester New York office which I was never able to get through I called them back and forth 10 or 15 times still have not been able to extend my contract will never rent. From them again!! Wasted hours of my vaction
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Review
#1360803 Review #1360803 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
1.7
Details
In early September I prepaid for a car in Las Vagus before I get there for my pick up long be hold when I, get there they did not have the vehicle in stock after spending more than an hour and 20 minutes the supervisor came overand advise that that perticular vehicle...
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1 comment
FuzzySeaOtter
#1563833

do your reserch before renting vehicle fromthese company and most of all inspect all vehicle from front to back and mark every thing in sight even take pictures if possible just to protect yourself as a customers

Review
#1359993 Review #1359993 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
Reason of review
Problem with delivery

Budget Rent A Car - Charges were misrepresented

2.1
Details
They added charges totaling almost $100.00 and led me to believe they would be taken off when I returned the car. Employees were pushy and rude as well as not forthcoming about the charges. I will never rent a car off of the Southwest website again, the fee on the site was one thing but when my credit card was added, the charges were not the same. Calling their customer service was a waste of time. What is a cust fac charge anyway? No budget employee could answer that question. I was charged an 11.11% fee but no one could tell me what that was for either. The 7.500% tax I understand, but they told me that the 11.11% was also tax. Over 18% in taxes??? Then there was licence fee, Bogus for sure, and an energy recovery fee, what is that? I was scammed for sure.
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Review
#1125254 Review #1125254 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
Pros
  • Ford that i rented
Cons
  • Being overcharged
  • Charges being misrepresented
Reason of review
Pricing issue
Loss
$100
Preferred solution
Full refund
Tags
  • Rental Car Complaint
1.5
Details
I needed a car so I went to Budget on the recommendation of a friend.I made a reservation. The system asked for a credit card to "hold" the reservation. I gave one as I would at any hotel or other location. I decided five minutes later that I did not want to rent the...
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3 comments
Anonymous
#1769741

Omg!! I wish I had read all your comments in regards to Budget prior to being slapped in the face with the $50 fee for canceling. They are truly a ripoff, back stabbing, thieves!!

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Review
#1079834 Review #1079834 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
Cons
  • Budget sending email saying fee is 0 but not honouring
  • Budget charging me 50 to cancel 5 min after making
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund
Tags
  • Rental Car Complaint

Budget Rent A Car in Brooklyn, New York - A total scam!

1.0
Details
I have reserved a car online, with intention to upgrade it to a convertible, because I did not see it online. When I came to a location in JFK to pick up the car, they said that they do not have a convertible, but they gave me a Mustang to drive to a different location in the city to replace it to a convertible. I've spent about 2 hours on the hone looking for the other location that has the car that I need, and in the end I was told that I can return this car and get a full refund if I do not need it anymore. So I did! And I was advised to call customer service to make sure that money will go back to my account. As I called, they told me that money will be back in 3-5 days. A week passed, and it was nothing. I called again, explained my situation. Lady on the phone said that there were no refunds issued on my account. In 3 days I got half of the amount returned. I called again, what happened with the rest? my total bill was a bit over 650, they returned me 376. And when I called them asking where is the rest, they told me that I was redounded as I was suppose to. Because I had the car for more then 3 hours, I was charged for a whole day.... It just does not make sense... if the price for the car is 180 a day.. How I end up paying 275 a day.. when the 3 day bill was 652. Apparently there were some taxes.. In addition to what I have already paid. I would advise not to use their services! It's a scam! They will find how to rip you off!
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Review
#921420 Review #921420 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
Cons
  • Being decieved
  • Being lied to
  • Dishonesty of the company
Reason of review
all of the above!
Loss
$275
Preferred solution
Full refund
Tags
  • Budget Car Rentals

Budget Rent A Car - Ford Car Rental Review from Hampton, Virginia

3.8
Details
Reserved and paid in full for Explorer rental for family reunion road trip on July 4, 2016. Confirmation number. 34245436US1. Vehicle was reserved for September 2nd till September 5th. Upon arriving at Norfork International airport the agent informed me that my vehicle was not available and left it at that. She then informed me that I had also reserved the vehicle under my rapid reservation account and sent me downstairs stating my vehicle would be there. I encountered your greatest asset of an employee at the time. He informed me that he confirmed with the lady when she called down to him that he had no 7 passenger vehicles in his left. Fortunately two of my family members couldn't make the trip so we compromised and went with the smaller and under powered Ford Edge. I informed that agent that I would be calling Budget upon my return to explain my disgust. I first called customer service where the female was very professional and apologetic. After hearing my story she informed me that I needed to file a formal complaint with Budget by calling 1-800-214-6094. I did so and as soon as I started to explain my situation to this agent she terminated the call. Looks like Budget has lost me. Another company that pre-sell you an item not in their inventory then treat you like it's your fault. Dear Budget my last words to whom it make concern is you can win me back by reaching out to me. Terry Lawrence. 757-912-6014. cobraboss@cox.net
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Review
#913420 Review #913420 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
Reason of review
Not as described/ advertised
1.0
Details
Budget Rent A Car - Safety issues with rental car from Budget
Budget Rent A Car - Safety issues with rental car from Budget
I rented SUV from Santa Clarita, CA location as one way to drop off in Denver CO. 1. The car was dirty from inside and they did not do anything about it. 2. After about 300 miles :maintenance required, oil change required came on and stayed on. I have another 800...
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Review
#884625 Review #884625 is a subjective opinion of poster.
Service
Budget Rent A Car Ford Car Rental
Cons
  • Quality
  • Unethical business practice
  • Rude customer service rep
Reason of review
Damaged and defective, problem with payment, poor customer service, bad quality, order processing issue
Loss
$1200
Preferred solution
Full refund

Contact Budget Rent A Car Customer Service

Mailing Address:
Avis Budget Car Rental, LLC
6 Sylvan Way
Parsippany, NJ 07054
USA
Phone:
(800) 268-8991
All Budget Rent A Car Contacts

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