Product: Budget Rent A Car Customer Care Clear all filters (7 of 7 reviews match)
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I Have booked Convertible for 5days on long weekend.After I reach There office waited in line and after long wait my turn came and that lady behaves so unprofessional way and she told me they don;t have any convertible cars and she told me you booked from some third...
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1.0
Product
Budget Rent A Car Customer Care
I didn't like
  • Deceiving sly untrustworthy
  • Being lied to and cheated
  • Dishonesty of the company
#1097802
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Ok so my first experience with budget will be my last.Before i even walked in to the,"John Wayne Airport" location there was a short man wearing a suit who looked at my friend and snatched a card board sign from next to my friend and proceeded to make racial comments...
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1.0
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Budget Rent A Car Customer Care
#946771
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I was visiting family from out of town and rented a car from a small Budget location in Southwest Miami, Fl.at the South Dade Shopping Center on April 21-24. I originally made an online reservation for a compact vehicle, but when I arrived, the person running the store...
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4.2
Palmetto Bay, Florida
Product
Budget Rent A Car Customer Care
I liked
  • Quality vehicle
  • Quality customer service and nice vehicle
I didn't like
  • Not many options to choose from
#852752
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I have been a customer of Budget for 30 years and almost always rent from them. On a recent trip I had the car exactly a day and an extra hour. I prepaid for the car and brought it back full as I always do. When I got my charge card bill, I thought they had charged me...
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LTCC
LTCC

Come on now....in one breath you say you are a rule player....but in this case you thought the rules did not apply to you becuase it was only 1 hour or 45 mins (dont think you...

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Budget Rent A Car Customer Care
#448779
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Budget Rent A Car - Frustrated!

#1097013
1.0
Details
I rented a car from budget in Hilo,HI. I gorgot my disability placard and i have been calling for the past 2 days. No one answers the phone! I live on the main isla Oahu so mailing it to me should be ok. BUT i can't get anyone to answer. I just live on the main island so mailing it should be ok. If i can only get someone to answer. Never again will i rent from budget!
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Budget Rent A Car - Inadequate counter service.

#1063524
1.0
Details
Over 33 customers in line waiting to rent reserved cars and only 1 counter representative. Worst customer focus, in any industry, I have ever received. No plan to ever use Budget again. Don't know how they stay in business.
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Customer service
Product or Service Quality

Budget Rent A Car - Customer service

#1049737
1.0
Details
I have been to Budget at MIA two weekends in a row. And it has been the same problem. These agents consistently keep peole waiting in a ridiculous line. They have people at the counter for up to 30 minutes! As a result, the line stays long, and you have to wait at least an hour. This is ridiculous.
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