Product: Budget Rent A Car Car Rental Booking Clear all filters (30 of 30 reviews match)
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Budget Rent A Car in Kirkland, Washington - Cancellation policy for Prepayment is in un reasonable

I made a reservation with Budget Rent a Car on Sunday, Jan 6, 2019 for Jan 21, 2019 and prepaid it. Two days later, which was 13 days prior to the reserved pickup date, I had to cancel. Because I prepaid, I was charged a $50 penalty. Had I not prepaid it, I would NOT have to pay a penalty. Does that sound like good business practice? My Suggestion: DO NOT PREPAY with BUDGET Rent a Car. Better yet, don’t rent from them.
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#1445045 Review #1445045 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking

Budget Rent A Car in Fort Lauderdale, Florida - Complete Fiasco

No car. Reservation made, confirmed. When I got to Orlando not SUV like I had reserved. Waited for over an hour, still no car. Do not rent from this company. They get you with a low price and screw you ovet.
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#1437433 Review #1437433 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Reason of review
Not as described/ advertised
After 14 hours of delay of the plaine, we arrived to Budget rental company for a car. We were given the key to the vehicle which had a sticker that the car was inspected. We had family of 6 which included two little kids and 4 adults. On the way to the hotel the car...
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#1344553 Review #1344553 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Cons
  • Customer service
Reason of review
Damaged or defective
Loss
$80
Preferred solution
Let the company propose a solution
Tags
  • Budget Rent A Car Iah Airport
1.0
Details
Booked a 7 passenger minivan for a trip to St. Thomas 6 months in advance to our travel. Arrived at the airport in St. Thomas went to the budget counter and were told there were no minivans available. We were never apprised of a shortage of vehicles and received a text...
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#1333649 Review #1333649 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
2.0
Details
i had made a reservation with for my wife using her credit card and her info. They would not release the car to her and she had to pay for another rental even though her card and ID was used for the rental. I was told by the agent on the phone that I would just need to...
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#1251653 Review #1251653 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Pros
  • Price usually good
Cons
  • Ultra poor customer service
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund
We reserved a specific car, for a reason, and prepaid the reservation three weeks before the date. After 30 minutes of waiting at the counter we find out that they don't have the car and never planned to. We'd ordered a convertible and the manager said they usually...
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#1220880 Review #1220880 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
I reserved a 5-day rental from Budget with pick-up at Newark Airport beginning on 3/21/18. I reserved a small/midsize SUV. Upon getting to the Budget check-in area, there was one person at the counter. She was a young girl, have no idea of her name as she had no...
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#1219415 Review #1219415 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Reason of review
Not as described/ advertised
We rented a car for a trip.When we went to get the car at the orlando airport, the car rental dates for my rental of $180 were wrong. They had it for 5 days, i booked it for 10. We asked hiw much the added days were, and was told the rental would be $416, at which time...
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#1215327 Review #1215327 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Reason of review
Return, Exchange or Cancellation Policy
2.8
Details
What is the purpose of reserving a car if the car is not reserved.I took my time and made a reservation only to be told that no cars were available on the morning I was to pick up the car. Common sence would tell you if I have ten reservation then I should have ten...
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Review
#1207304 Review #1207304 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • rental car

Contact Budget Rent A Car Customer Service

Mailing Address:
Avis Budget Car Rental, LLC
6 Sylvan Way
Parsippany, NJ 07054
USA
Phone:
(800) 268-8991
All Budget Rent A Car Contacts

Budget Rent A Car Reviews

  1. 191 reviews
  2. 62 reviews
  3. 20 reviews
  4. 7 reviews
  5. 4 reviews
Budget Rent A Car reviews
1.4
Details
rented a car from a confirmed reservation At Orlando international.waited over an hour and a half to get the car. DO NOT take the option to prepay fuel unless you are completely empty....I wound up paying over $10 a gallon because the car had half a tank and they...
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Review
#1198803 Review #1198803 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental Booking
Pros
  • Car
Cons
  • Service
Reason of review
Pricing issue
Loss
$50
Preferred solution
Let the company propose a solution