Product: Budget Rent A Car Car Rental Booking Clear all filters (19 of 19 reviews match)
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I prepaid for a rental car at the Frankfort airport.I had prepaid for an economy car with a manual transmission. When we got there the agent was grossly insulting and told me that old Americans are unable to drive manual transmission cars. He tried to upgrade me for...
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Budget Rent A Car Car Rental Booking
#1113816
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Misleading info !Charles' the customer sevice rep was so unprofessional and lost his temper when trying to tell him that we resevered on priceline at a lower rate. Proved to him with a confirmation # and he still proceeded to tell us we didnt. Our cars wernt ready...
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1.5
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Budget Rent A Car Car Rental Booking
#1087483
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Can't get over $600 back for 14 days for their system error?Sounds fishy to me. Their online system said my reservation was unable to be processed and it was cancelled yet it charged my card. Called CS rep and she rebooked the reservation and said that they were having...
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Budget Rent A Car Car Rental Booking
I didn't like
  • Being charged 3 times for a reservation that did not exist
#1024717
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Budget Rent A Car - Extremely bad

#1115558
1.8
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Did not have the reserved car available. Two options, either wait or pay extra for upgrade
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Budget Rent A Car Car Rental Booking Review

#980700
Reserved car online go pick it up and the guy told me im not allow to use coupons told him they are online for you to use......felt like i was being frauded first time ever been renting from u guys for over 3yrs.......ENTERPRISE HERE I COME! BAD SERVICE= NO CUSTOMERS!!!
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Budget advertises the Port Miami Cruiseship free Shuttle: locations.budget.com/us/fl/miami/p2f.html .Before I made my reservation I called Budget to confirm that Budget really offers a free shuttle. It was confirmed. On November 18, 2016 I made the reservation for a...
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1.0
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Budget Rent A Car Car Rental Booking
I didn't like
  • Failed to provide a car at the time it had to be provided
  • Failed to provide the shuttle in a timely manner
#1021183
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The Avis budget scam at Fort Myers Airport.I had a prepaid reservation for a Ford Escape when you get there they tell you they no longer have your vehicle available . The only other choice was an upgrade for $20 a day. In the parking garage I met a man who was renting...
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1.2
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Budget Rent A Car Car Rental Booking
#998289
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I booked a trip thru Book it and that is where i booked my rental car and was charged.Upon arriving at the Las Vegas airport I went to the budget counter and was told no I have to pay them not book it. The lady ou the counter took and a book and told me to pick a car...
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jackytaylor
Anonymous

SAME THING JUST HAPPENED TO US IN TAMPA

1.0
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Budget Rent A Car Car Rental Booking
#934995
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Reserved a mini van and was quoted a price , mind you minivan is like a 3 times upgrade from a compact car.There was a change of plans as most of my co- travelers had made different arrangements. I arrived in Las Vegas and aske the counter agent to change my car to a...
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2.6
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Budget Rent A Car Car Rental Booking
I liked
  • Car in good situation
I didn't like
  • Customer service
#905468
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I have never before had such a terrible experience with a rental car company.I reserved a SUV (Jeep Cherokee or similar) a week in advance for a 10 day road trip with my 3 sons. They accepted my reservation, and ensured me they could accommodate my request. I showed up...
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1.0
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Budget Rent A Car Car Rental Booking
#903508
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Budget Rent A Car - Worst Experience of my Adult Life at Budget @ Laguardia Airport (an avis budget group company)
Budget Rent A Car - Worst Experience of my Adult Life at Budget @ Laguardia Airport (an avis budget group company)
Reservation # 33995234US0 Budget is probably one of the worst I have ever dealt with. I had a very important trip with my young son for him to play in Cooperstown, NY. I had reservations for over 1 month and took a private driver from my hotel to this location near...
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1.4
Product
Budget Rent A Car Car Rental Booking
I didn't like
  • Left me hanging in another state
  • Service
  • No flexibility
#894972
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Horrific.Booked a reservation a couple weeks ago. Called to let them know my plane was running late. After 20 minutes on hold, getting hung up on twice, I called the main Budget number and worked with someone who entered my flight info into the computer system and sent...
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Budget Rent A Car Car Rental Booking
#890730
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