Product: Budget Rent A Car Car Rental Booking Clear all filters (0 of 29 reviews match)
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Budget Rent A Car - Cancellation policy for Prepayment is in un reasonable

I made a reservation with Budget Rent a Car on Sunday, Jan 6, 2019 for Jan 21, 2019 and prepaid it. Two days later, which was 13 days prior to the reserved pickup date, I had to cancel. Because I prepaid, I was charged a $50 penalty. Had I not prepaid it, I would NOT have to pay a penalty. Does that sound like good business practice? My Suggestion: DO NOT PREPAY with BUDGET Rent a Car. Better yet, don’t rent from them.
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Budget Rent A Car Car Rental Booking
#1445045
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After 14 hours of delay of the plaine, we arrived to Budget rental company for a car. We were given the key to the vehicle which had a sticker that the car was inspected. We had family of 6 which included two little kids and 4 adults. On the way to the hotel the car...
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Budget Rent A Car Car Rental Booking
I didn't like
  • Customer service
#1344553
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Booked a 7 passenger minivan for a trip to St. Thomas 6 months in advance to our travel. Arrived at the airport in St. Thomas went to the budget counter and were told there were no minivans available. We were never apprised of a shortage of vehicles and received a text...
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1.0
Charlotte Amalie, St. Thomas
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Budget Rent A Car Car Rental Booking
#1333649
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i had made a reservation with for my wife using her credit card and her info. They would not release the car to her and she had to pay for another rental even though her card and ID was used for the rental. I was told by the agent on the phone that I would just need to...
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2.0
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Budget Rent A Car Car Rental Booking
I liked
  • Price usually good
I didn't like
  • Ultra poor customer service
#1251653
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We reserved a specific car, for a reason, and prepaid the reservation three weeks before the date. After 30 minutes of waiting at the counter we find out that they don't have the car and never planned to. We'd ordered a convertible and the manager said they usually...
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Budget Rent A Car Car Rental Booking
#1220880
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I reserved a 5-day rental from Budget with pick-up at Newark Airport beginning on 3/21/18. I reserved a small/midsize SUV. Upon getting to the Budget check-in area, there was one person at the counter. She was a young girl, have no idea of her name as she had no...
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Budget Rent A Car Car Rental Booking
#1219415
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We rented a car for a trip.When we went to get the car at the orlando airport, the car rental dates for my rental of $180 were wrong. They had it for 5 days, i booked it for 10. We asked hiw much the added days were, and was told the rental would be $416, at which time...
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Budget Rent A Car Car Rental Booking
#1215327
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What is the purpose of reserving a car if the car is not reserved.I took my time and made a reservation only to be told that no cars were available on the morning I was to pick up the car. Common sence would tell you if I have ten reservation then I should have ten...
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2.8
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Budget Rent A Car Car Rental Booking
#1207304
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rented a car from a confirmed reservation At Orlando international.waited over an hour and a half to get the car. DO NOT take the option to prepay fuel unless you are completely empty....I wound up paying over $10 a gallon because the car had half a tank and they...
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1.4
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Budget Rent A Car Car Rental Booking
I liked
  • Car
I didn't like
  • Service
#1198803
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Budget Rent A Car - Not talking my credit card for a rental

No where on the site says the drive and credit card needs to match I try to rent a car for my husband with my credit card cuz he needed to run a car and I got denied and the work it says on the website that my credit card and his name have to match I don't see a problem with it it's a full credit card so I just wasted an hour of my time going to the most complicated airport possible to rent a car I will never think of renting from you guys ever again and your Associates were useless
1.0
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Budget Rent A Car Car Rental Booking
#1196373
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