Product: Budget Rent A Car Car Rental Booking Clear all filters (0 of 26 reviews match)
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i had made a reservation with for my wife using her credit card and her info. They would not release the car to her and she had to pay for another rental even though her card and ID was used for the rental. I was told by the agent on the phone that I would just need to...
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2.0
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Budget Rent A Car Car Rental Booking
I liked
  • Price usually good
I didn't like
  • Ultra poor customer service
#1251653
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We reserved a specific car, for a reason, and prepaid the reservation three weeks before the date. After 30 minutes of waiting at the counter we find out that they don't have the car and never planned to. We'd ordered a convertible and the manager said they usually...
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Budget Rent A Car Car Rental Booking
#1220880
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I reserved a 5-day rental from Budget with pick-up at Newark Airport beginning on 3/21/18. I reserved a small/midsize SUV. Upon getting to the Budget check-in area, there was one person at the counter. She was a young girl, have no idea of her name as she had no...
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Budget Rent A Car Car Rental Booking
#1219415
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We rented a car for a trip.When we went to get the car at the orlando airport, the car rental dates for my rental of $180 were wrong. They had it for 5 days, i booked it for 10. We asked hiw much the added days were, and was told the rental would be $416, at which time...
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Budget Rent A Car Car Rental Booking
#1215327
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What is the purpose of reserving a car if the car is not reserved.I took my time and made a reservation only to be told that no cars were available on the morning I was to pick up the car. Common sence would tell you if I have ten reservation then I should have ten...
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2.8
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Budget Rent A Car Car Rental Booking
#1207304
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rented a car from a confirmed reservation At Orlando international.waited over an hour and a half to get the car. DO NOT take the option to prepay fuel unless you are completely empty....I wound up paying over $10 a gallon because the car had half a tank and they...
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1.4
Product
Budget Rent A Car Car Rental Booking
I liked
  • Car
I didn't like
  • Service
#1198803
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No where on the site says the drive and credit card needs to match I try to rent a car for my husband with my credit card cuz he needed to run a car and I got denied and the work it says on the website that my credit card and his name have to match I don't see a...
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1.0
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Budget Rent A Car Car Rental Booking
#1196373
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Budget Rent A Car - Extremely bad

Did not have the reserved car available. Two options, either wait or pay extra for upgrade
1.8
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Budget Rent A Car Car Rental Booking
#1115558
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I prepaid for a rental car at the Frankfort airport.I had prepaid for an economy car with a manual transmission. When we got there the agent was grossly insulting and told me that old Americans are unable to drive manual transmission cars. He tried to upgrade me for...
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Budget Rent A Car Car Rental Booking
#1113816
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Misleading info !Charles' the customer sevice rep was so unprofessional and lost his temper when trying to tell him that we resevered on priceline at a lower rate. Proved to him with a confirmation # and he still proceeded to tell us we didnt. Our cars wernt ready...
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1.5
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Budget Rent A Car Car Rental Booking
#1087483
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