Product: Budget Rent A Car Car Rental Clear all filters (243 of 243 reviews match)
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When I rented the vehicle dirt was already in floorboard .I dropped off car on time and did not thoroughly check the back seat and when I turned in two weeks later got a note saying there was pet hair in the back seat that was not noticeable to me and they charged my...
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1.0
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Budget Rent A Car Car Rental
I didn't like
  • Deceiving
  • No flexibility
  • Lousy customer service
#1113558
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Fast Pass not ready when we arrived at Newark Airport I prepaid & was given a car that was 1 class smaller than I paid for even using an upgrade coupon supplied by Budget. Had to pay $20.00 per day extra to get to correct car. After spending 45 minutes to resolve the...
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1.0
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Budget Rent A Car Car Rental
#1108402
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Reaching a live person in America is a joke! I get passed around and given numbers that just bring me back to another person who is clueless. I dropped my car off in your secure underground car rental garage having to go thru security. I put the keys in the metal drop...
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1.7
Product
Budget Rent A Car Car Rental
#1107946
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Budget Rent A Car - Horrible

#1103329
Reserved 2 cars in advance with advance payment. No cars when we arrived at airport. Blamed it on recent hurricanes. Really!
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Budget Rent A Car - Budget rental car service

#1098438
Budget workshop jeddha there services is very very bad they take 6 hour for replace tyre only it very very bad *** services
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Budget Rent A Car - Long wait and poor customer relationship

#1092514
1.3
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I was at LV airport Budget to pickup a car. The line was ridiculously long and slow. I finally got a 2014 car without tag. Are they try to get me stop by police? In addition, they want extra $10/day to give me a newer car. Someone next to me don't even get the car he reserved. Very poor system.
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Budget Rent A Car - Picking up and returning

#1084785
4.7
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Returned the car the way it was given to me and the man got upset with me and my husband and called the police on us
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Additional Services
Billing Practices
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Diversity of Products or Services
Insurance Quality
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Price Affordability
Product or Service Quality
Reliability
Value for money
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Rented a car from Faro (Portugal) airport for a family holiday in August 2017. Had arranged the hire on line in the UK and made sure I paid for all the additional extras I felt were required to prevent any nasty surprises or additional charges should I have any...
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Budget Rent A Car Montenegro, Faro, Faro
Product
Budget Rent A Car Car Rental
I didn't like
  • Charged for additional products i did not want
  • Deceiving
  • Customer service
#1103187
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On rental agreement number 9L6989242 Stephanie Jones I rented a vehicle from September 6,20!7 to September 13,2017.1 came in on September in full in the amount of 367.37 on my other credit card.I then had another reservation that same day from one car to the same car...
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3.5
Product
Budget Rent A Car Car Rental
I liked
  • Car
I didn't like
  • Service
  • Rude coustmer service and manage did not handle it properly
  • Customer service and billing departement problem solvers
#1102732
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We have rented three separate times in the past month through Costco Travel.Two were through Budget; one through Enterprise. The Enterprise experience was as expected: vehicle available on time, clean, and the transaction went smoothly. We even picked the vehicle up...
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1.0
Product
Budget Rent A Car Car Rental
#1090339
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So last month when I was in Minnesota I rented a car from Budget.That was my first mistake. On July 1st I received a letter from them telling me that the car was filthy inside and they were going to charge me $150 for cleaning. I immediately called them to let them...
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1.0
Product
Budget Rent A Car Car Rental
I didn't like
  • Being cheated
#1077899
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Original reservation was Jun 19-26, which I extended to Jun 27.I returned this car on the evening of Jun 27, locked it and left key in key drop as instructed, checking to make sure key did not stay in the drawer compartment after I closed it. Staff did not take...
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1.6
Product
Budget Rent A Car Car Rental
I didn't like
  • Charged 1035 extension and key loss i was not responsible for
#1073083
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Rented a car with Budget 2 weeks ago. When I got to L.A. there was a 2 hour!!!! wait just to talk to the agent to get my car. The following week when I returned it the same thing was going, on a huge crowd in front of the office waiting to get service. Many of those...
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Product
Budget Rent A Car Car Rental
I liked
  • Generally i like most things
#1071399
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My car broke down and I needed a car for the weekend.Researched and found budget to have the best price in area. Pre-paid online because it was $60 cheaper than if I paid at the counter. Went to pick up the car, only to be told that they cancelled the car because I...
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Product
Budget Rent A Car Car Rental
#1068731
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