In December, we prepaid $1054 for a car for our vacation in June. When we turned the car in, the actual cost was only $585.
They will not refund even one penny! They said the terms are no refund for prepayment. But I trusted them to give me an accurate price, not one that's almost twice the actual price! I've prepaid many times in the past, and have always been refunded for any over payment.
Usually it was only off by less than $100. I feel like they ripped us off!
It also took 4 phone calls to find out that they won't give us anything back as they kept disconnecting me while I was on hold waiting for the next transfer. No more Budget!!
Product or Service Mentioned: Budget Rent A Car Car Rental.
Reason of review: Pricing issue.
Monetary Loss: $469.
Preferred solution: Full refund.
Budget Rent A Car Cons: Dishonesty of the company, Being deceived, Being overcharged.