Picked car up on 11/21 and wondered why so much road noise, the car had 43k miles with the original factory tires—bald. I had reserved and paid for a compact, this was a subcompact with no cruise control and so many blind spots—Kia Rio.
when I called to complain, the rep could barely speak English and I’m hearing impaired. He was willing to knock $40 off a $200 bill. I asked him if his life was only worth $40 but all he said was that was the best he could do. I had gone home for Thanksgiving and didn’t have time to deal with a rental.
I explained that I travel frequently and know a lot of people and would no longer use budget. I simply requested that budget do the right thing.
I’ll bet money thT car is still on the road in the Phoenix area. David McCrary reservation 22140329US1
Product or Service Mentioned: Budget Rent A Car Kia Car Rental.
Reason of review: Bad quality.