11822 Northwest Hwy, Dallas, TX 75218, USA
Not resolved

What is the purpose of reserving a car if the car is not reserved. I took my time and made a reservation only to be told that no cars were available on the morning I was to pick up the car.

Common sence would tell you if I have ten reservation then I should have ten cars. What happened to customer service if you knew (budget) that you didn't have enough cars a call a text a coutesy email would have been nice then I could have made reservation some where else.

I have rented from budget for three yearsTime to find another rental company. Tnks for the inconvience.Tracey Copeland

Product or Service Mentioned: Budget Rent A Car Car Rental Booking.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

  • rental car
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