What is the purpose of reserving a car if the car is not reserved. I took my time and made a reservation only to be told that no cars were available on the morning I was to pick up the car.
Common sence would tell you if I have ten reservation then I should have ten cars. What happened to customer service if you knew (budget) that you didn't have enough cars a call a text a coutesy email would have been nice then I could have made reservation some where else.
I have rented from budget for three yearsTime to find another rental company. Tnks for the inconvience.Tracey Copeland
Product or Service Mentioned: Budget Rent A Car Car Rental Booking.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.