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Budget Rent A Car - False Advertising

1.0
Details
Budget Rent A Car - False Advertising
Budget Rent A Car - False Advertising
According to Budget's website, you can earn Amazon gift cards when you pay through Amazon Pay. I followed their direction to the T. Now they won't issue me a card. This was a long term rental and one of the reasons I went with Budget was because of the gift card. I will never rent with Budget again. Too bad for them- I travel every 3 weeks.
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Review
#1626157 Review #1626157 is a subjective opinion of poster.
Service
Budget Rent A Car Deal
Pros
  • Counter person was helpful
Reason of review
Poor customer service
Loss
$123
Preferred solution
Deliver product or service ordered

Budget Rent A Car - Budget Sucks

1.0
Details
Waiting in line in San Jose for an hour, one person working at the desk! UNACCEPTABLE
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Review
#1623231 Review #1623231 is a subjective opinion of poster.
Reason of review
Poor customer service

Budget Rent A Car in Lake Elsinore, California - Parking ticket

1.0
Details
So I get a $65 dollar parking ticket on my rental car . I paid it and thought i was done with it. 3 months later Budget charges my credit card $30 for an "administrative fee" for receiving a notice from the City that ticketed me . "it was in your agreement sir". They did nothing, when you get a ticket of any kind they charge you just for them getting a notice about it . Thanks for helping make my rental experience even more costly. Lots of choices when getting a rental car, NEVER USING BUDGET AGAIN>
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Review
#1613681 Review #1613681 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental
Reason of review
Pricing issue
Loss
$30
Preferred solution
Full refund

Budget Rent A Car in Detroit, Michigan - Poor customer service

2.2
Details
I reserved a rental in early 2015. Was given confirmation# and pickup & dropoff dates. When time come I go to get my rental and was told its gone and we have NO MORE. I was pissed off. I spoke to management and still got nowhere. I had a decision to make quickly. My trip was delayed. I called cooperate to complain about my bad experience with the company and was given the run around again & again. No accomodations at all.
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Review
#1613144 Review #1613144 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Budget Rent A Car - Budget Service Sucks

1.0
Details
Budget Rent A Car - Budget Service Sucks
I arrived at Budget at Metro Airport at 2:00 am. There is over 45 people in line waiting it get a car. Only one person is working so we have a 1 1/2 -2 hour wait! People are sleeping on the floor people all over the place. How does this happen? Terrible customer service! Unacceptable!
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Review
#1609897 Review #1609897 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.3
Details
Tried to reserve a car but site declined credit card several times. Got home thinking reservations where not made but get email that they were. By that time I had already decided i wasn't taking the trip. Called to inquire about charges and was informed that card had...
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Review
#1585732 Review #1585732 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental
Pros
  • Cars are affordable
Cons
  • Slow to refund money
  • Bad customer service
  • Having a lot of money taken from account in error
Reason of review
Poor customer service
Loss
$247
Preferred solution
Full refund
1.0
Details
In Tampa rented a budget car...It was supposed to cost me $386,,,but when I got the bill it was $586----$200 more...They upped the ticket on me UTT a scam a lot of dishonest companies use. They now say the car I rented was not available so I Agreed to a higher class...
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1 comment
Anonymous
#1714762

excellent idea,,,called and left a message. same thing happened to me... really a dishonest company,,I will be sure my company does not use budget or avis anymore same company

Review
#1583899 Review #1583899 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental
Reason of review
Pricing issue

Budget Rent A Car - Got ripped off by Budget. Dont rent from them.

1.0
Details
Got quoted a rate at $377 for 4 days but got charged $44 per day for insurance brining my total to almost $600. What a joke. Its false advertising. Nobody in there right mind would think that is reasonable. Especially since I rented a vehicle from Budget 1 day earlier and payed $30.00 per day for insurance. How does an insurance rate sky rocket like that in one day? Its pathetic.
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Review
#1580480 Review #1580480 is a subjective opinion of poster.
Service
Budget Rent A Car Jeep Car Rental
Cons
  • Ripped off on insurance
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Price reduction

Budget Rent A Car in Leesburg, Virginia - Terrible Roadside Assistance

3.0
Details
Terrible Roadside Assistance service. Called at 5:38 am Denver time re disabled vehicle at airport gas station. Roadside Assistance failed to give Towing service complete information to find vehicle, so towing service cancelled the dispatch. Car was still at location 10 hours later when I called the gas station to find out, as neither Budget or Roadside Assistance had any information. Tried numerous times with Budget Customer Service, Roadside Assistance, and Towing Service to get the car towed, spending over 2 hours on phone calls and being placed on indefinite hold. Finally I called my insurance company to take care of the problem. I have been a Budget customer for many years, and I hope never ever to require Roadside Assistance from Budget, as it is of NO Assistance at all.
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Review
#1579197 Review #1579197 is a subjective opinion of poster.
Service
Budget Rent A Car Car Rental
Earlier this month I rented a car from Budget rental car service. A one day rental for around $60.00 I looked at my receiept when I got home and they took $200 as hold on my credit card why $200? I had rented from them many times but never nothing like this happened....
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Review
#1560532 Review #1560532 is a subjective opinion of poster.
Service
Car Rental