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DO NOT RENT from this deceitful company; you're better off taking your money and lighting it on fire. I learned the hard way that the word of an Avis employee apparently means nothing, and that they will tie the written contract you've signed as a noose around your...
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Anonymous
William

" I was told that nothing mattered except the written contract I had signed "Previous knowledge of that simple tidbit would have saved you $2850.It's never too late too learn ...

1.0
I didn't like
  • Deceiving given misinformation
  • Horrible customer service
  • Failure to explain charges
#1144024
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Budget Rent A Car - Bald tires and not the car reserved
Budget Rent A Car - Bald tires and not the car reserved
Picked car up on 11/21 and wondered why so much road noise, the car had 43k miles with the original factory tires—bald. I had reserved and paid for a compact, this was a subcompact with no cruise control and so many blind spots—Kia Rio. when I called to complain, the...
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1.0
#1139042
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Budget Rent A Car - Charged double when the airport with fees was less
Budget Rent A Car - Charged double when the airport with fees was less
Hi i went online to reserve a renta car with budget. I reserved at the downtown location using online prepay. I assumed that all budget rental locations cost the same or maybe a twenty dollar difference. This was not the case at all. In fact i was charged double. I...
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1.9
#1133132
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Budget Rent A Car - Never will do Budget Again

Budget Rent A Car
#1133761
Came into Phoenix and the line up is unbelievable. Two people working counter. Been here a hour and looks like it will be another hour.
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Budget Rent A Car - Extremely bad

Budget Rent A Car
#1115558
1.8
Details
Did not have the reserved car available. Two options, either wait or pay extra for upgrade
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Discounts and Special Offers
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Product or Service Quality
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Value for money
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Budget Rent A Car - Horrible

Budget Rent A Car
#1103329
Reserved 2 cars in advance with advance payment. No cars when we arrived at airport. Blamed it on recent hurricanes. Really!
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Budget Rent A Car - Budget rental car service

Budget Rent A Car
#1098438
Budget workshop jeddha there services is very very bad they take 6 hour for replace tyre only it very very bad *** services
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I left an item in my returned car and filed a lost and found claim the same day. The manager at that office never bothered to call me after several messages and calls. I even tried the corporate Customer Service department. They were no help at all. I am convinced my...
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2.8
I liked
  • Vehicle was as expected
I didn't like
  • No resolution after three months of contact
  • Property was not returned
#1127538
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Arrived at Aruba airport we went to the Budget office to retire the car. We were welcomed by a very lazy girl who tells us that the insurance we made through their site is invalid! That Allianz intrudes into their site without their consent. So did I lose my € 60...
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1.0
#1125445
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Arrived at Aruba airport we went to the Budget office to retire the car. We were welcomed by a very lazy girl who tells us that the insurance we made through their site is invalid! That Allianz intrudes into their site without their consent. So did I lose my € 60...
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#1125444
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They added charges totaling almost $100.00 and led me to believe they would be taken off when I returned the car. Employees were pushy and rude as well as not forthcoming about the charges. I will never rent a car off of the Southwest website again, the fee on the site...
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2.1
I liked
  • Ford that i rented
I didn't like
  • Charges being misrepresented
  • Being overcharged
#1125254
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I made an online reservation and prepaid a 12-day rental. I purposely declined all extras and the additional insurance since my credit card provides primary coverage for rental vehicles. When I showed up at the office to pick up my car, I added an additional day and...
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Anonymous
NoMoreBudget

Exact same thing happened to me. I will never use this disgusting company again.

1.5
I liked
  • Quality vehicle
I didn't like
  • Deceptive practices
  • Dishonesty of the company
#1119420
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I prepaid for a rental car at the Frankfort airport. I had prepaid for an economy car with a manual transmission. When we got there the agent was grossly insulting and told me that old Americans are unable to drive manual transmission cars. He tried to upgrade me for...
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#1113816
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When I rented the vehicle dirt was already in floorboard . I dropped off car on time and did not thoroughly check the back seat and when I turned in two weeks later got a note saying there was pet hair in the back seat that was not noticeable to me and they charged my...
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1.0
I didn't like
  • Deceiving
  • Lousy customer service
  • No flexibility
#1113558
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