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I prepaid for a rental car at the Frankfort airport. I had prepaid for an economy car with a manual transmission. When we got there the agent was grossly insulting and told me that old Americans are unable to drive manual transmission cars. He tried to upgrade me for...
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#1113816
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When I rented the vehicle dirt was already in floorboard . I dropped off car on time and did not thoroughly check the back seat and when I turned in two weeks later got a note saying there was pet hair in the back seat that was not noticeable to me and they charged my...
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1.0
I didn't like
  • Deceiving
  • No flexibility
  • Lousy customer service
#1113558
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Fast Pass not ready when we arrived at Newark Airport I prepaid & was given a car that was 1 class smaller than I paid for even using an upgrade coupon supplied by Budget. Had to pay $20.00 per day extra to get to correct car. After spending 45 minutes to resolve the...
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1.0
#1108402
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Budget Rent A Car - Extremely bad

Budget Rent A Car
#1115558
1.8
Details
Did not have the reserved car available. Two options, either wait or pay extra for upgrade
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Additional Fees
Additional Services
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
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Budget Rent A Car - Horrible

Budget Rent A Car
#1103329
Reserved 2 cars in advance with advance payment. No cars when we arrived at airport. Blamed it on recent hurricanes. Really!
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Budget Rent A Car - Budget rental car service

Budget Rent A Car
#1098438
Budget workshop jeddha there services is very very bad they take 6 hour for replace tyre only it very very bad *** services
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Budget Rent A Car - Frustrated!

Budget Rent A Car
#1097013
1.0
Details
I rented a car from budget in Hilo,HI. I gorgot my disability placard and i have been calling for the past 2 days. No one answers the phone! I live on the main isla Oahu so mailing it to me should be ok. BUT i can't get anyone to answer. I just live on the main island so mailing it should be ok. If i can only get someone to answer. Never again will i rent from budget!
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Reaching a live person in America is a joke! I get passed around and given numbers that just bring me back to another person who is clueless. I dropped my car off in your secure underground car rental garage having to go thru security. I put the keys in the metal drop...
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1.7
#1107946
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Rented a car from Faro (Portugal) airport for a family holiday in August 2017. Had arranged the hire on line in the UK and made sure I paid for all the additional extras I felt were required to prevent any nasty surprises or additional charges should I have any...
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Montenegro, Faro, Faro
I didn't like
  • Charged for additional products i did not want
  • Deceiving
  • Customer service
#1103187
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On rental agreement number 9L6989242 Stephanie Jones I rented a vehicle from September 6,20!7 to September 13,2017.1 came in on September in full in the amount of 367.37 on my other credit card. I then had another reservation that same day from one car to the same car...
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3.5
I liked
  • Car
I didn't like
  • Service
  • Rude coustmer service and manage did not handle it properly
  • Customer service and billing departement problem solvers
#1102732
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I Have booked Convertible for 5days on long weekend. After I reach There office waited in line and after long wait my turn came and that lady behaves so unprofessional way and she told me they don;t have any convertible cars and she told me you booked from some third...
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1.0
I didn't like
  • Deceiving sly untrustworthy
  • Being lied to and cheated
  • Worst experience i ever had
#1097802
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August 31, 2017 Budget Rent-A-Car 7135 Gilespie Las Vegas, NV 89119 Dear Sir or Madam, Upon arriving to Las Vegas on August 15th following a four-hour flight from Florida, we went to pick up our prepaid rental car. We had reserved a Chrysler 200 or similar vehicle and...
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1.0
I didn't like
  • Being taken advantage of as a tourist
#1095327
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Misleading info ! Charles' the customer sevice rep was so unprofessional and lost his temper when trying to tell him that we resevered on priceline at a lower rate. Proved to him with a confirmation # and he still proceeded to tell us we didnt. Our cars wernt ready...
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1.5
#1087483
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Contact Budget Rent A Car

Mailing Address:
Avis Budget Car Rental, LLC
6 Sylvan Way
Parsippany, NJ 07054
Phone:
(800) 214-6094
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we made an open-ended car reservation for pick up at Denver International Airport on July 18th. About 3 hours before pick-up, we called Budget's Customer Service to cancel our reservation. The Agent looked up our reservations and she assured us we didn't have ot canel...
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#1085607
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