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Rented a car from Faro (Portugal) airport for a family holiday in August 2017. Had arranged the hire on line in the UK and made sure I paid for all the additional extras I felt were required to prevent any nasty surprises or additional charges should I have any...
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Montenegro, Faro, Faro
I didn't like
  • Deceiving
  • Customer service
  • Charged for additional products i did not want
#1103187
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On rental agreement number 9L6989242 Stephanie Jones I rented a vehicle from September 6,20!7 to September 13,2017.1 came in on September in full in the amount of 367.37 on my other credit card. I then had another reservation that same day from one car to the same car...
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3.5
I liked
  • Car
I didn't like
  • Rude coustmer service and manage did not handle it properly
  • Cust service
  • Service
#1102732
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I Have booked Convertible for 5days on long weekend. After I reach There office waited in line and after long wait my turn came and that lady behaves so unprofessional way and she told me they don;t have any convertible cars and she told me you booked from some third...
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1.0
I didn't like
  • Dishonesty of the company
  • Being lied to and cheated
  • Worst experience i ever had
#1097802
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Budget Rent A Car - Horrible

Budget Rent A Car
#1103329
Reserved 2 cars in advance with advance payment. No cars when we arrived at airport. Blamed it on recent hurricanes. Really!
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Budget Rent A Car - Budget rental car service

Budget Rent A Car
#1098438
Budget workshop jeddha there services is very very bad they take 6 hour for replace tyre only it very very bad *** services
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Budget Rent A Car - Frustrated!

Budget Rent A Car
#1097013
1.0
Details
I rented a car from budget in Hilo,HI. I gorgot my disability placard and i have been calling for the past 2 days. No one answers the phone! I live on the main isla Oahu so mailing it to me should be ok. BUT i can't get anyone to answer. I just live on the main island so mailing it should be ok. If i can only get someone to answer. Never again will i rent from budget!
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Budget Rent A Car - Long wait and poor customer relationship

Budget Rent A Car
#1092514
1.3
Details
I was at LV airport Budget to pickup a car. The line was ridiculously long and slow. I finally got a 2014 car without tag. Are they try to get me stop by police? In addition, they want extra $10/day to give me a newer car. Someone next to me don't even get the car he reserved. Very poor system.
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August 31, 2017 Budget Rent-A-Car 7135 Gilespie Las Vegas, NV 89119 Dear Sir or Madam, Upon arriving to Las Vegas on August 15th following a four-hour flight from Florida, we went to pick up our prepaid rental car. We had reserved a Chrysler 200 or similar vehicle and...
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1.0
I didn't like
  • Being taken advantage of as a tourist
#1095327
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Misleading info ! Charles' the customer sevice rep was so unprofessional and lost his temper when trying to tell him that we resevered on priceline at a lower rate. Proved to him with a confirmation # and he still proceeded to tell us we didnt. Our cars wernt ready...
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1.5
#1087483
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we made an open-ended car reservation for pick up at Denver International Airport on July 18th. About 3 hours before pick-up, we called Budget's Customer Service to cancel our reservation. The Agent looked up our reservations and she assured us we didn't have ot canel...
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#1085607
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I needed a car so I went to Budget on the recommendation of a friend. I made a reservation. The system asked for a credit card to "hold" the reservation. I gave one as I would at any hotel or other location. I decided five minutes later that I did not want to rent the...
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1.5
I didn't like
  • Budget charging me 50 to cancel 5 min after making
  • Budget sending email saying fee is 0 but not honouring
#1079834
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So last month when I was in Minnesota I rented a car from Budget. That was my first mistake. On July 1st I received a letter from them telling me that the car was filthy inside and they were going to charge me $150 for cleaning. I immediately called them to let them...
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1.0
I didn't like
  • Being cheated
#1077899
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Original reservation was Jun 19-26, which I extended to Jun 27. I returned this car on the evening of Jun 27, locked it and left key in key drop as instructed, checking to make sure key did not stay in the drawer compartment after I closed it. Staff did not take...
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1.6
I didn't like
  • Charged 1035 extension and key loss i was not responsible for
#1073083
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Reserved a car at Budget Rent-a-car about a 12 days ahead of time. Evening before I was supposed to pick up the vehicle I received a call from the pickup location telling me that it would not be available and I should call customer service for additional help. Called...
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1.0
#1072025
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