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We reserved a car for a week through Priceline.com for a quoted amount of $452.79. When we picked up the car, we declined an offer for an upgrade. It was not until after we have left the airport that we realized the amount in the paperwork was almost double at $958.44....
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1.0
#1031459
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STAY AWAY AT ALL COSTS!!! I rented a car for about 5 days from Budget in October of 2015, picking it up from Maine and dropping it off in Vermont. Everything went fine with the rental, the car seemed pretty beat up when we got it but took pictures of it and went on our...
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1.0
I didn't like
  • Unauthorized charges
  • Being cheated
  • Dishonesty of the company
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Budget Rent A Car - Car Rental Review
I lost the keys to my car and it could not be towed because the wheels were turned and it was in a parking structure. The tow guy said he was told we had to find a way to make a key and pay for it. I spent hours talking to both roadside assistance and the counter. The...
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Anonymous
Dick

hahaha

1.0
#1027959
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Budget Rent A Car Customer Care Review

Budget Rent A Car
#1049737
1.0
I have been to Budget at MIA two weekends in a row. And it has been the same problem. These agents consistently keep peole waiting in a ridiculous line. They have people at the counter for up to 30 minutes! As a result, the line stays long, and you have to wait at least an hour. This is ridiculous.
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Budget Rent A Car Car Rental Review

Budget Rent A Car
#1037052
Charged an extra day. Was told I had a 90 minute grace period to return a car after the 24 hour time frame and when I did so I was charged a second day. My paperwork showed the time of pickup and return with the grace period extended but still got charged a second day.
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Budget Rent A Car Car Rental Review

Budget Rent A Car
#1027536
1.0
Worst ever. They over charge me $590 then when i call to ask why the rep Tony was very rude and hing up phone on me after i told him i was unsatisfied with his tone of voice towards me. I am a paying customer and i want answers
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Full Size Car With Freeupgrade Review

Budget Rent A Car
#1016786
3.0
No car available when we arrived. Counter service backed up not staffed with enough customer service agents.
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Can't get over $600 back for 14 days for their system error? Sounds fishy to me. Their online system said my reservation was unable to be processed and it was cancelled yet it charged my card. Called CS rep and she rebooked the reservation and said that they were...
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I didn't like
  • Being charged 3 times for a reservation that did not exist
#1024717
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Budget advertises the Port Miami Cruiseship free Shuttle: locations.budget.com/us/fl/miami/p2f.html . Before I made my reservation I called Budget to confirm that Budget really offers a free shuttle. It was confirmed. On November 18, 2016 I made the reservation for a...
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1.0
I didn't like
  • Failed to provide the shuttle in a timely manner
  • Failed to provide a car at the time it had to be provided
#1021183
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We rented a one way car from Budget Renal Car at Nelson, New Zealand airport. They said inspect the car, any scratches under 3 inches were not a problem. We found scratches all over the car. It's not uncommon a rental car going one way is a way an agent can pass off a...
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1.0
#1019956
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CAR RENTER BEWARE: Just returned from 10 days in St. Thomas on Feb 4, 2017. Rented my car online through the Budget Airport Location prior to going. The quoted price with confirmation and taking my Visa CC was $497 without extra insurance coverage that is ONLY required...
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Anonymous
Johneli

Had the exact same situation at Budget in Cabo San Lucas. Sounds like their MO is to force you to sign all the extra insurance or you do not get a car. What is the purpose of ...

1.0
I didn't like
  • Refused to release car without additional insurance coverage
#1012886
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Extra unjustified charges after the cars I rented were returned. Very poor costumer service. Would not rent again from Budget –Avis in South Africa. Rented cars from Budget –Avis in Cape Town and Johannesburg, South Africa. While the cars were in good condition and...
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#1006505
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Absolute worst car company to rent from. They don't apply coupons properly, try not to give military discounts (even though they offer it), charged over $300 to my card, and charged me for damage I didn't do to the vehicle. Eventually after over a week I got the $300...
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1.0
#1003161
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Our family of 6 met in Minnesota for a family members memorial service. Some had been up since 6 am and it was now 6 pm. We rented a car that seated 7 and got half an hour down the road when tire pressure went from 44 to 21. We decided to turn around as we didn't feel...
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1.0
#999572
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